1. How to react to a patient who has been waiting for a long time?2. What information do you need to collect if you are admitting a patient?　　　3. What strategies can you use to put a pediatric patient at ease?...[繼續(xù)閱讀]

    1. Have you ever had the experience of dealing with tense situations among patients in a hospital?2. What would you do if you found your patient was being abused by someone who does not work in a hospital?3. How can you make your depressed patients change...[繼續(xù)閱讀]

    Communicating with a nervous patient before having a test...1. Is everything OK?2. Hospitals have changed a little bit, but dont worry.3. You can ask as many questions as you like.4. Its completely normal for you to be tense/nervous. 5. People usually fee...[繼續(xù)閱讀]

    Lily and her mother go to see the doctor because Lily has been vomiting since this morning. But it is Sunday and they have to wait for a long time. The doctor hasnt come and Lily is starting to complain. Please make a dialogue among Lily, her mother and t...[繼續(xù)閱讀]

    Using the medication labels to give precautions...1. Please take two tablets at a time, four times a day.2. Please put one under your tongue, dont swallow it.3. Please drink it. One teaspoonful, three times a day.4. Please dissolve one pill in water befor...[繼續(xù)閱讀]

    I. How to deal with a tense situation among patients?Tip 1: Observe a potentially aggressive situation and try to solve it before things get out of hand.Tip 2: Listen attentively to what the patient or visitor is saying. Then, speak in a quiet but firm to...[繼續(xù)閱讀]

    Mr. Frank, a senior citizen, is waiting to have his blood pressure taken. When he realizes there are fifteen people ahead of him, he becomes impatient and anxious. As a nurse, how can you help him feel less impatient? Try your best to make a dialogue betw...[繼續(xù)閱讀]

    1. Calming Down a Tense Situation among PatientsSection 1: Noticing a Quarrel between Patients(Zena feels like having a rest, while Alice is talking out loudly with her mother in the ward. That makes Zena really angry.)Patient A: (lying on the bed in the...[繼續(xù)閱讀]

    Communicating with a sick child...1. Wow! Let me look at your new toy. Its so amazing, you like playing with it, right?2. Do you want to take the pills first or have the injection first?3. Be a brave boy/girl. Brave children arent afraid of needles.4. If ...[繼續(xù)閱讀]

    1. What should you do when giving an injection to a sick child who is afraid of needles?2. What responses or actions are important to remember when working with the elderly?3. How do you communicate with an angry patient?...[繼續(xù)閱讀]